Contact

We are getting quite a lot of emails, so please think twice before sending us one more. You can also start with our general FAQ

Help & Support contact: support@factorio.com (Please READ our Support page first).
Youtube & Press contact: press@factorio.com (Please READ our Press page first).
General contact: factorio@factorio.com

Our main communication point is our official forum. That is the place to:

  • Report bugs and issues.
  • Ask for help related to the game.
  • Show your game creations.
  • Post ideas and suggestions.
  • Download and discuss mods.
  • Offer help for translations.

You can get in touch with us also on social networks:

Or you can subscribe to our blog. We make new blogposts regularly at least once a week.