Contact

We are getting quite a lot of emails, so please think twice before sending us one more. You can also start with our general FAQ

Help & Support contact: support@factorio.com (Please READ our Support page first).
Youtube & Press contact: press@factorio.com (Please READ our Press page first).
General contact: factorio@factorio.com

Our main communication point is our official forum. That is the place to:

  • Report bugs and issues.
  • Ask for help related to the game.
  • Show your game creations.
  • Post ideas and suggestions.
  • Download and discuss mods.
  • Offer help for translations.

The community maintained wiki is another great source of information.

Some of the team members also actively participate at the community reddit and the irc channel

You can get in touch with us also on social networks:

Or you can subscribe to our blog. We make new blogposts regularly at least once a week.